Frequently Asked Questions – 24/7 CCTV Monitoring Services
1. What is 24/7 CCTV monitoring?
24/7 CCTV monitoring is a continuous surveillance service where trained security professionals actively monitor your on-site cameras at all times to detect suspicious activity and respond according to established procedures.
2. Who provides the CCTV monitoring services at LCD Outsource?
All monitoring is handled by our cost-effective and highly trained CCTV experts based in the Philippines. Each specialist is carefully selected and trained to meet international monitoring standards.
3. How does LCD Outsource ensure consistent monitoring quality?
We strictly enforce site-specific policies, guidelines, and standard operating procedures. Every monitoring expert follows documented protocols to ensure accuracy, compliance, and reliability at all times.
4. Do your CCTV monitors follow client-specific instructions?
Yes. Our team operates based on your unique site requirements, escalation protocols, and monitoring rules to ensure full alignment with your security objectives.
5. What types of properties can you monitor?
We monitor a wide range of properties, including commercial buildings, warehouses, retail stores, residential communities, construction sites, and industrial facilities.
6. How do you handle incidents detected on CCTV?
When suspicious activity is identified, our experts act according to your predefined response plan, which may include live monitoring alerts, documentation, and immediate escalation to designated contacts.
7. Is your CCTV monitoring service available globally?
Yes. LCD Outsource provides CCTV monitoring services to global clients, supporting different time zones with uninterrupted 24/7 coverage.
8. How do you maintain data security and confidentiality?
We follow strict data protection practices, confidentiality agreements, and access controls to ensure that all video feeds and client information remain secure.
9. What makes LCD Outsource different from in-house monitoring?
Our third-party man-agency model reduces operational costs while providing access to experienced CCTV professionals, consistent monitoring coverage, and scalable staffing without the burden of internal hiring.
10. Can your services scale as my business grows?
Yes. Our monitoring solutions are flexible and scalable, allowing you to add cameras, locations, or monitoring hours as your needs evolve.
11. Are your monitoring experts trained regularly?
Absolutely. Continuous training ensures our experts stay aligned with updated monitoring practices, compliance requirements, and client-specific standards.